UX & UI Website Design

UX & UI Website Design Services For Small Business In Richmond, VA

A good UX & UI Website Design is going to provide your visitors with a great user experience (UX) and easy-to-use interface (UI) that promotes sales and a return to the website.

What Is UX & UI Website Design (User Experience & User Interface)

UX (User Experience)

A UX web designer concentrates on charting the users pathway around your website, plans the site's information architecture, and creates a prototype. This part of web design also researches competitors to find out what makes people use their websites. Let's sum it up:

  • Conduct research to identify goals, needs, behaviors, and pain points involved with using the website.
  • Develop personas based on the target audience.
  • Create a sitemap, or user journey map which shows how the user can interact with the website easily.
  • Draw up a wireframe to give an idea of what the website will look like.

UI (User Interface)

The user interface or UI, is your website's visual aspects. These designers choose the colors and typeface, plans visual aesthetics like graphics, and creates mockups of the website. These designers are professionals in making a website look beautiful. Let's sum this up in some bullet points:

  • Organizes the page's layout with actual elements and dummy text and rough drafts of the graphics.
  • Chooses the color pallet and font that will get the best response.
  • Designs interactive elements like side scrollers, buttons, drop-down menus, and toggles.
  • Creates a full fledged rough draft so you can see what the site will look like.

ui ux web design services

Bad UX Design Statistics


Of users will not return to your website if it has a bad user experience (UX).


Website visitors will tell their friends about a bad user experience (UX) on your website.


Thirty two percent of customers will leave your brand because of one bad experience.


This is the percent of businesses that conduct user experience testing on their website.

Bad UI Design Statistics


A 1 - 5 second load time causes a 90% increase in users bouncing off the website.


This is the percent of business owners who lose business because website users find the website too complicated to use.


Of users will leave a website that's unattractive and has poor color schemes.


Of negative website feedback is about a poor user interface and design.

What Happens When You Receive Professional UX & UI Web Design

  • Peace of Mind

    We will redesign, update, or design a website that provides a great experience, resulting in peace of mind for you.

  • Happier Site Visitors

    When your site visitors can easily find the information they want, purchase products quickly, and do it on an aesthetically pleasing website, they will be happier.

  • Better Reputation

    If your website has a great UX and UI, your customers are more likely to positively promote you.

  • More Sales

    If customers can easily find the products they want, add to their cart, and purchase easily, they will happily return to buy more.

  • More Time

    M.J. Web Design has website redesign and website management services that will save you time when you need to improve your site's UX or UI through updates.

  • Expanded Audience

    If the user experience is expanded through accessibility, you can reach customers who wouldn't normally use your website.

Clients Love Our UX & UI Web Design Work

A top web development company in Virginia badge from appfutura.com.
The official Expertise.com badge. They awarded M.J. Web Design with an official best web designer in Richmond, VA, badge.
Our 10SEOs.com badge. This is an official search engine optimization verification.
Our top web designing company in Richmond, VA, badge. This badge is from goodfirms.com
An image of our top web designer badge featured on upcity.com.

The Process Of Creating A Great UX & UI Experience

Want A Free Look At Your Website's UX & UI?

We will analyze your website’s user interface and user experience for free.

Experience One Of Our Client's Website Designs. We Also Have A Promise.

When you want a new website or website redesign, we understand you want it to be successful. In order for it to be that way, you need to provide your website visitors with a great user experience (UX), and easy-to-use interface (UI).

The problem is many business owners didn’t study web design, and how to design a user interface that provides a great user experience. It can be very frustrating for you when you can’t tell why people leave your website.

We believe it’s wrong for any business owner to feel lost or frustrated with their website. We had to develop and update our own. We update our clients ‘ websites regularly to ensure they are getting the most out of the site.

Here’s how it works. Feel free to check out our featured client’s website that’s listed, then you can contact us and get a free website audit and strategy session with the company’s owner.

A free meeting is an easy first step to ensuring your website is working to its full potential, then once it’s fixed up you will start having more time and money.

UX & UI Website Design FAQs:

If you don’t see the answer to your question, contact us.

What exactly is UX web design?

UX is an anacronym for user experience. UX is technically an umbrella term for creating the site structure, usability, and more. The user interface (UI), is the website’s front-end. It’s the visible elements on the page and how they direct a visitor to use the site. UI design falls under the part of the web design process called user experience design.

Why is it important to have a good user experience?

Think of it as your brick-and-mortar store, but more important. Here’s why. When you want to buy a product or service, what do you do first? You go online. For a service-based business, you definitely want a good user experience since it’s the first and sometimes only thing your customer sees when they use your services. If you have a brick-and-mortar store, you don’t want to turn people off before they even visit. You could have the best in-person customer service, but if potential customers don’t have a good experience with your website, they probably won’t come buy.

How much does a UX website design cost?

UX design doesn’t include uploading to the internet. It’s the process of drawing or digitally creating a wireframe, site structure, and draft of the website’s interface. Many companies charge an average of $500 – $5,000+, depending on the size and complexity of the website. M.J. Web Design includes the cost of UX design in our web design packages. 

How do you determine what makes a good user experience?

If you want your website to provide a good user experience. It must be:

  • Easy to use
  • Findable
  • Accessible
  • Clear and intuitive
  • Positive, both practically and emotionally
  • Seamless between web properties
  • Encouraging conversions

Each of these can be attained through M.J. Web Design.

How can I measure my website's user experience?

Here are a few ways to determine whether your website’s user experience is good or bad:

  • Analyze your visitor’s interaction.
  • Check conversion rates.
  • Reach out to leads and ask.
  • Give someone you know a task and see how long it takes them to complete it.
  • Bounce rates.
  • Average time on each page.
  • Include surveys on pages.

If you need help analyzing your website, a professional web designer can help.

How long does the process take?

This depends on the size and complexity of the project. Every time a web design project is undertaken, we need to review problems with the original, research what will make a good user experience, design it, and then test it.

I see your web design agency is in Richmond, VA. What if my business isn't?

That is okay. We are a web design agency in Richmond, VA, but we’re mobile. Some of our clients are in the counties surrounding the city, and we even have some that are national and in other states. 

Do you have any other resources or links that tell me more about UX & UI website design?

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